Your satisfaction is our priority. If you’re not happy with your purchase, we’re here to help.
1. Return Window:
Returns are accepted within 3 days of the delivery date. Items must be unused, in original packaging, and in resellable condition.
2. Non-Returnable Items:
Items marked as final sale
Gift cards
Opened software or memory cards
Used or damaged items
3. How to Initiate a Return:
To start a return, please contact us at [email protected] with your order number and reason for return. We will provide instructions and a return shipping label (if applicable).
4. Return Shipping Costs:
If the return is due to our error (defective, wrong item), we will cover return shipping.
For all other reasons, return shipping is the responsibility of the customer.
5. Refunds:
Once we receive and inspect your return, we will notify you of the refund approval.
Approved refunds are issued to the original payment method within 5–7 business days.
6. Exchanges:
For product exchanges, please initiate a return and place a new order for the desired item.
7. Damaged or Defective Items:
If your order arrives damaged or defective, please contact us within 3 days of delivery with photos of the item and packaging.
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